Mobile-ID · Long-term digital evidence preservation
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MOBILE-ID · TRUSTED LTANS

Telecommunications and subscriber records

Reconcile subscriber-record revisions, contracts and service changes between CRM/BSS/OSS and the evidence repository.

Problem and records to preserve

Tariff or subscriber-detail changes need the exact request, consent and record revision that was applied.

SYNTHETIC CASE

Synthetic subscriber-service change file

TELCO-SYN-001
ElementIllustrative scope
Decision makers / usersCustomer operations, subscriber operations, legal, security and IT
Source systemCRM / BSS / OSS
RevisionRetain subscriber revisions per transaction rather than overwrite all changes.
Record relationshipChange records and closed log windows retain separate transaction IDs.

Sector-specific record journey

01

Finalize transaction

CRM/BSS retains request ID and applied-service outcome.

02

Reconcile revisions

Link contracts, consent and relevant OSS transaction IDs.

03

Seal log batch

Retain window, time zone, sequence and count before intake.

04

Export complaint scope

Select authorized records and reconcile receipt.

Delivered artifacts

RecipientArtifact
Source systemIntake receipts, source/revision-to-archiveId/jobId mappings and per-item errors.
Package recipientContract/change set and related log batches with source mapping.
Record owner / operationsCompleted/outstanding inventory, applied decisions and report references; no automatic legal conclusion.

Rights, retention and deployment

Separate customer-care, SOC and export approvals; minimize identity data.

Choose storage and deployment by data classification, measured traffic and operator control; no prescribed legal retention period.

Retention authority and exit

The owner must approve the retention authority and trigger for this record class: A registration/service change confirmed by CRM/BSS/OSS.

Sample dossier and tests

Synthetic text files exercise inventory and hashing; they are not signed contracts, real records or ERS/XMLERS.

Download synthetic dossier
TestExpected outcome
IntactFile inventory, size and SHA-256 match the manifest.
Missing / changed bytesThe verifier rejects the package without claiming inventory success.
Sector business caseA missing log sequence range differs from a duplicate batch.

Scope a PoC for this dossier

Test two service-change revisions, a gapped log batch and cross-tenant access.

Prepare a sector-specific request

Finalization point and specific acceptance

Control pointRequirement
Source eventA registration/service change confirmed by CRM/BSS/OSS.
Revision / decisionRetain subscriber revisions per transaction rather than overwrite all changes.
Test and expected resultWrong subscriber/transaction mapping is rejected; support access does not grant bulk export.

Sample inventory/hashing checks bytes only. Authorization, decision and state cases must run in the provisioned test environment before business acceptance.

Source-system handoff record

InformationValue / decision
RecordTELCO-SYN-001
Source systemCRM / BSS / OSS
Revision relationshipChange records and closed log windows retain separate transaction IDs.
Recipient and outputContract/change set and related log batches with source mapping.
Rights and authoritySeparate customer-care, SOC and export approvals; minimize identity data.
Required rejection testA missing log sequence range differs from a duplicate batch.

Sector information is source business metadata, not automatically new REST fields. Agree field mapping and ownership before a PoC.

Next steps

Search LTANS documentation

Expanded illustration