Discover infrastructure
Networks, zones, OS, resources and connection flows.
Assign network, storage, keys, backup and upgrade responsibilities on customer infrastructure.
On-premises places preservation on customer infrastructure for network, storage and key control. Availability depends on operations, trust configuration and recovery drills under assigned responsibilities.
Networks, zones, OS, resources and connection flows.
Assign administration, encryption, backups and durable access.
Select local/remote sources and configure network/certificate rights.
Connect records systems, clients and events under contract.
Test failures, drill recovery and confirm support tiers.
Schedule patches, configuration, renewal and rollback.
| Criterion | SaaS · managed service | On-Premise · customer infrastructure |
|---|---|---|
| Infrastructure and operations | Mobile-ID within service scope | Customer-operated; Mobile-ID support by contract |
| Data residency | Agree regions for content, evidence and copies | Customer data centers and policy |
| Tenants and authorization | Tenant isolation and record-group permissions | Configured enterprise identity integration |
| Storage and keys | Provider/BYOS per profile; agree key control | Customer controls storage/keys or delegates narrowly |
| CA / TSA / HSM | Approved sources with versioned configuration | Local or remote subject to network policy |
| Network and transfer | Profile-defined TLS/mTLS; fetch allow-list | Agree internal/DMZ networking, proxies and support access |
| Capacity and throughput | Discovery and PoC-based parameters | Measure against actual infrastructure, TSA and storage |
| Backup and recovery | Agree RTO/RPO, drills and evidence reconciliation | Customer-operated; accept key and renewal-schedule recovery |
| Upgrades and patches | Service release and notification schedule | Customer-controlled change windows |
| Support and 24/7 | Under contracted plan and schedule | Agree support tiers and remote access |
| Service exit | Package export, verification and recipient receipt | Handover configuration, documentation and continued-operation rights |
Prices, capacity, load, RTO/RPO, support coverage and 24/7 scope are confirmed per environment and schedule. The website sets no unapproved targets.
Commercial scope and charging units · Production Readiness