On-Premise Responsibility Model
Assign network, storage, keys, backup and support on customer infrastructure.
Document status and scope
Reference draft for agreeing service conditions. No confirmed approver or effective date is available. The procedure below requires project review and approval before application.
| Property | Value |
|---|---|
| Document ID | LTANS-ON-PREMISE-RESPONSIBILITY |
| Content revision | 0.2 · DRAFT |
| Topic | Customer-infrastructure responsibilities |
| Editorial date | 15/10/2026 |
| Effect | Not confirmed |
Responsibilities and decisions
Customer and Mobile-ID agree RACI for networks, storage, keys, TSA, backups, patching and support.
Application procedure
Assess → check prerequisites → scoped installation → recovery drill → acceptance → operations handover.
Exceptions and controls
Network/storage/certificate changes need notice and dependency tests; licensing does not imply all connectors.
Records and release conditions
RACI, baseline configuration, acceptance and secure account/channel handover.
Formal release must record owner, approver, scope and effective date; preserve revisions and approval evidence. Confirm contacts through info@mobile-id.vn. Do not include secrets or sensitive records in discovery email.