Set up tenant
Define organization, administrators and assigned identity source.
MOBILE-ID · TRUSTED LTANS
Managed Service — SaaS
Scope a SaaS service by storage configuration, trust sources, support and metering units.
Delivery model
SaaS serves organizations using preservation through APIs and portals, with service operations within Mobile-ID’s agreed scope. Residency, storage model and support are recorded in the service profile.
Deployment journey
Configure data
Choose provider storage or BYOS and durable reread rights.
Trust configuration
Bind approved CA/TSA, policies and validation references.
Integrate
Authorize applications and connect record/event journeys.
Operate
Observe jobs, evidence and renewal schedules within scope.
Exit or transfer
Export and reconcile recipients under contract terms.
Responsibilities to review
| Criterion | SaaS · managed service | On-Premise · customer infrastructure |
|---|---|---|
| Infrastructure and operations | Mobile-ID within service scope | Customer-operated; Mobile-ID support by contract |
| Data residency | Agree regions for content, evidence and copies | Customer data centers and policy |
| Tenants and authorization | Tenant isolation and record-group permissions | Configured enterprise identity integration |
| Storage and keys | Provider/BYOS per profile; agree key control | Customer controls storage/keys or delegates narrowly |
| CA / TSA / HSM | Approved sources with versioned configuration | Local or remote subject to network policy |
| Network and transfer | Profile-defined TLS/mTLS; fetch allow-list | Agree internal/DMZ networking, proxies and support access |
| Capacity and throughput | Discovery and PoC-based parameters | Measure against actual infrastructure, TSA and storage |
| Backup and recovery | Agree RTO/RPO, drills and evidence reconciliation | Customer-operated; accept key and renewal-schedule recovery |
| Upgrades and patches | Service release and notification schedule | Customer-controlled change windows |
| Support and 24/7 | Under contracted plan and schedule | Agree support tiers and remote access |
| Service exit | Package export, verification and recipient receipt | Handover configuration, documentation and continued-operation rights |
Commercial and support scope
Prices, capacity, load, RTO/RPO, support coverage and 24/7 scope are confirmed per environment and schedule. The website sets no unapproved targets.
Commercial scope and charging units · Production Readiness